Mike is newly assigned project manager responsible for the implementation of a new online banking system that improves security and automates many functions normally performed by bank-tellers. Mike is new to the project management field and has limited management experience. During Mike’s first in-person meeting with the Bank’s leadership board the following business objectives were provided:
1. Get acclimated with your new team.
2. Determine who would be best suited for each of the following positions; assistant project manager, communications lead, and finance lead.
Mike has never met his new team members but has learned from reviewing their previous performance appraisals that they each bring different experience to the team.
Sally: Highly experienced Information Technology specialist for over 15 years. Sally has worked on several previous projects and is known as a self-starter. She is motivated by achievement, advancement, and recognition.
Joe: Known as an extremely technical engineer that has also made some careless decisions. While Joe is very proficient at his job, he can be difficult to manage and does not do well in a team dynamic. He has recently submitted work after the assigned completion date, and seems to be losing motivation.
Kevin: Very little experience but eager to learn. Kevin wants to please his boss and team mates. He is not confident and spends a lot of time seeking approval. He has a high need for affiliation and feeling connected to his peers.
Because Mike is inexperienced, the board’s leadership has asked him to create a strategy in regards to how he will integrate himself and provide leadership to a newly formed team.
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